Shipping policy

Shipping Policy

We want to get your goodies to you as quickly and smoothly as possible! Because our shop carries a mix of In-House Inventory and custom Print-on-Demand (POD) items, fulfillment times and shipping methods vary depending on what you order.

In-House Inventory

  • Processing Time: Items stocked in our warehouse ship out within 1 to 3 business days (Monday–Friday, excluding holidays).

  • Delivery Time: Standard domestic delivery typically takes 3 to 5 business days once handed off to the carrier.

Print-on-Demand (POD) Products

  • Production Time: POD items are custom made-to-order just for you! Please allow 3 to 7 business days for production before your item is ready to ship.

  • Delivery Time: Once printed and packed, domestic shipping takes an additional 3 to 5 business days.

  • Direct Delivery: POD items ship directly from our production facilities.

Split Shipments & Multiple Packages
If your order includes a mix of in-house items and print-on-demand items, your items will arrive in separate packages. Don't worry if one part of your order arrives first—you will receive a dedicated shipping confirmation email and tracking number for every package sent.

Shipping Rates & Delivery Estimates

  • Standard Shipping: $X.XX (Free on orders over$XX) | Estimated 5-7 business days after fulfillment
Tracking Your Order
As soon as your package ships, an automated shipping confirmation email with your tracking link will be sent straight to your inbox. Please allow 24 to 48 hours for the carrier to update the tracking status once it is scanned.

Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrectly provided address. If you notice an error, contact us immediately—however, once an order enters production or fulfillment, address modifications cannot be made.

Lost, Stolen, or Damaged Packages
Once a package is handed over to the shipping carrier, transit times and delivery handling are out of our direct control. If your package is marked as delivered but missing, please check with neighbors, wait 24 hours, and contact the carrier directly. If your item arrives damaged, please email our support team with photos within 5 days of delivery so we can help make it right!

Pre-Order Policy

Pre-orders allow you to reserve high-demand and limited-edition items before they arrive at our warehouse. By placing a pre-order, you secure your size and style before it officially sells out.

  • Payment: Full payment is charged at the time of purchase to hold and reserve your item.

  • Estimated Shipping Timelines: Shipping dates vary by product and are listed directly on each item's product description page. Please note that these dates are estimates and can occasionally be subject to minor manufacturing or transit delays.

  • Orders with In-Stock and Pre-Order Items: If your cart contains a mix of in-stock items and pre-order items, your entire order will be held and shipped together once the pre-order item arrives. If you need your in-stock items right away, please place two separate orders.

  • Shipping Notifications: The second your pre-order arrives at our shop and is packed, you will receive an automated shipping confirmation email complete with your tracking number.

  • Cancellations & Order Changes: Because pre-orders are submitted in specific batches directly to our team, pre-order purchases are final and cannot be canceled or modified once placed.